At the hotel
The hotel says it "strives to meet the needs of its guests with disabilities" and asks guests to contact it about any special request. The details it publishes:
- Ten adapted rooms, some with widened doorways.
- Tub benches and raised toilet seats available from Housekeeping.
- Wheelchairs available from Security.
- Room pages list, for the accessible versions, a roll-in shower, lowered sinks, grab bars, wider doorways and a visual fire alarm.
- La Charlevoix Suite's page lists an accessible bathroom with doors 32 inches wide.
Room-page tags are generated by a booking engine and are not always precise. If you need a particular feature, write it on the request sheet in plain words — for example "roll-in shower, no step at the door" — and we will confirm it with the hotel before you book.
At the casino
Loto-Québec states that the Hôtel-Casino de Charlevoix is accessible to guests with limited mobility. Wheelchairs can be borrowed at the casino's coat check; they cannot be reserved, and availability is not guaranteed. Loto-Québec also offers a virtual tour of the casino to help visitors plan.
Getting around Charlevoix
We have not found published accessibility details for every attraction in the guide. Tourisme Charlevoix describes the Musée de Charlevoix as welcoming and accessible. For parks and boats, check with the operator — Parks Canada's shore centres and Croisières AML both publish visitor information.
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